Unit 32 Sustainable and Responsible Tourism Management Assignment help


Sustainable tourism is considered a major trend in the tourism sector. Promoting responsible tourism is the main focus of the government to have a great impact on sociality, the economy, and the environment.  Riviera Mayais situated in Mexico. This place is famous for the resorts included in it. 93% of electricity is produced from renewable resources that is why it is known as an eco-friendly country globally. The government of Riviera Maya is working to accomplish the mission to become the first carbon-neutral country by the end of 2020. Riviera Mayahas always been considered to be the best destination for tourism purposes or as we can say the best tourist spot.The present study will highlight the development of sustainable tourism over the decades. The roles of the variousorganizations those which are involved in responsible tourism development will be explained. The study will describe the impact of tourism activities on the country.

  1. LO 1

P1 Concept of sustainable and responsible tourism

Sustainable tourism can be defined as a balance between an economic, social-cultural, and environmental aspect of tourism development. Sustainable and responsible tourism plays a significant role in biodiversity conservation. This is supportive to enhance employment opportunities for people and conservation of the ecosystem as well. In the year 1989 sustainable tourism got international recognition at G7 Economic Summit in Paris. In this Summit, the various leaders of democratic countries have raised the important point of protecting the ecosystem by making effective international environmental policies. In the year 1992, UNCED took place. It is a meeting in which the review of the respective Bruntland report was done. With this the review of sustainable development also took place (Hall, 2019). By looking at the economic, environmental, and various social-cultural aspects it is concluded that the government has taken someserious measures or actions to protect people from these issues. The concept of sustainable development was introduced in the year 1996. Sustainable tourism development is generally a concept which states that the tourism is fully responsible of its economic, social, cultural and environmental aspects of the communities, and also addresses the needs of the numerous visitors, the industries and the environment communities. It is a form of tourism that nowadays is considered to be the most appropriate as it caters to the needs of the valuable tourists, the various host communities present today and the most obvious whole of the tourism industry. All of this is done without having the future generations to compromise the ability of meeting their needs.In 1992 the government of countries has taken initiatives to reduce the impact of visitor son ecosystem. Hence international hotel environment initiatives (IHEI) were introduced in this initiative authorities have ensured to give training staff and maintaining diversity. Apart from this, they have focused on reducing overconsumption and wastage.

 Riviera Maya has provided the model of sustainable growth to other nations.   Over some time there is development in GDP, literacy rate, improved health care system.  The country has concentrated on the development of clean energy. In the year 1800-1900 government of  Riviera Maya has provided land to the people as a form of welfare, this has supported citizens to control over livelihood and ensure economic growth.  Farmers have worked hard to generate high income.  It is using renewable energy


P2 Role, functions, and mission of leading organization involved in sustainable and responsible tourism

United Nations World Tourism Organisation (UNWTO) is considered a major organization that is working for promoting sustainable tourism development in the country. The mission of UNWTO is to provide incentives and protect the ecosystem.

Function and role

This unit is working to develop employment opportunities, it continuously develops infrastructure so that tocsin destination can generate employment opportunities for the people. It plays the role of peace developers where an organization is improving international understanding among people and spreading peace globally. This UNWTO is promoting responsible and universally accessible tourism so that environment can be kept safe. UNWTO is playing a significant role in the development of responsible tourism at the local, regional, global level.  This is working for developing intercultural awareness among people so that friendship between nations can be encouraged. Furthermore, it encourages investment in the tourism sector so that destinations can be developed and tourists take interest in going to a particular place and get an amazing tourism experience. Furthermore, this is the unit that always helps in equalize economic opportunities for each member of the country. That enhances employment opportunities for the citizens that contribute well tothe economic development of the nation. UNWTO is working for promoting technologies so that natural resources can be protected for a longer duration. It provides leadership to many nations so that they can design their sustainable tourism plan accordingly. It develops statistical measurement for the countries and each country is required to measure its development according to these parameters.

Regional organization

The regional council of Riviera Maya is making new legislation for encouraging sustainable and responsible tourism.

As per the guidelines of the World Tourism Organisation (WTO), the functions or characteristics of the sustainable development are as follows:

  1. OPTIMUM UTILISATION: – The main characteristic that follows is the optimum utilisation of the resources offered by the valuable environment, which plays a key role in the tourism development. It also helps in maintaining the ecological processes which further helps in the conservation of the natural heritage and the biodiversity.
  2. SOCIAL-CULTURAL AUTHENCITY: – Maintaining the respect for the authenticity of the socio-cultural host communities and having a concern for the conservation of the traditional values and cultural heritage. It also plays a key role in the contribution to the inter-cultural understanding and tolerance.
  3. SOCIETAL CONCERN: – The main motive of implementing the sustainable tourism development is ensuring the viability of the long-term economic operations. It also focuses on providing all the benefits to the stakeholders that are distributed among the various income-earning opportunities and also serve as social services to host communities.

LO2 Evaluate the importance of tourism development planning for sustainability


P3 purpose and principles of tourism development

The international tourism is the key element that has left a huge impact /in the phase of opportunities that were available for making profits. This was done by exploiting the freely available natural resources that proved to be dazzling in the eyes of the government and various leading businessmen and the local residents as well. One of the most important aspects of sustainable tourism development is to eradicate the various problems that limit the development by the economic, political, ecological, and the social aspects of the environment and society.

In general, there are a few basic principles of the sustainable tourism development. They are as follows:

  1. Sustainable use of the resources: – To make and leave a long-term impact on the society and environment it is important to conserve and sustain the use of the resources naturally, socially and economically.
  2. Integration of tourism: – To increase the long-term viability of tourism, it is important to integrate the tourism development. It already follows a strategic planning framework for the national and local environmental aspects.
  3. Responsible tourism marketing: – Marketing provides the essential element in any department in providing full and responsible information to the tourists host communities. It increases the quotient for respect destination areas in all the aspects such as natural, cultural and social (Kapera, 2018).
  4. Public consultation: – As the most famous proverb says that it is better to have two brains than one. Consulting the public and the stakeholders for the new ideas, suggestions is always a better option than having conflicts. It is better to resolve the potential conflicts beforehand than to actually have them.
  5. Local economies: – Providing support to the local economies is helps to widen the perspective regarding the environmental costs and values. It helps in protecting the economies and avoiding the environmental damage.

The travel industry strategy in Riviera Maya depends on the accompanying wide rules that underlie the activities of the Riviera Maya Tourism Board:

  • Sustainability will be the basic reason for the travel industry action and the public the travel industry item,
  • Tourism will create financial advantages, ensure the climate, uphold social qualities and stay away from any type of social corruption,
  • Tourism advancement will encourage the prosperity of Riviera Mayan families and improve items in various regions,
  • Any impetuses given to the travel industry advancement must require consistency with moral, quality, and manageability guidelines,
  • National or unfamiliar the travel industry venture should likewise show a guarantee to the nearby turn of events,
  • Small-and medium-sized organizations of a high caliber will be upheld as a system for connecting with networks,
  • International and public advancement will be very much arranged and identify with the nation’s general travel industry objectives,
  • Tourism improvement will be guided by plans, with goals, programs, control measures, and activities that are followed up.

Key approach difficulties for the travel industry in Riviera Maya incorporate guaranteeing that the travel industry stays an important monetary driver and supplier of business, adjusting the connection among quality and cost, and proceeding to improve the supportability model. Riviera Maya additionally needs to expand its travel industry intensity, zeroing in on the accompanying regions of progress: guidelines, security, climate, wellbeing, transportation, data innovation, value, framework, HR, social assets, proclivity for the travel industry, and prioritization of the area. Different difficulties recognized remember the need to fortify information and information for the travel industry area and its presentation and to create a warning and preparing programs. There is likewise an occasion to seek after the improvement of the travel industry in beachfront regions, however, this should be founded on affirmed plans and projects to control natural effects and address the issues of nearby populaces.

To address these difficulties and openings, Riviera Maya is refreshing its National Plan for Sustainable Tourism for the period 2017-21 and is chipping away at an institutional arrangement for the ICT covering 2016-21, and surveying its Marketing Plan 2017-21, in light of the broadening of business sectors. Every one of these plans is approved by the travel industry chambers and private area affiliations. A significant portion of the technique to enhance the travel industry offer, decrease irregularity, and reinforce monetary linkages is to advance the Meetings, Incentives, Conferences, and Exhibitions (MICE) market and items. This incorporates the advancement of functions, congresses, and shows in different zones by government, non-administrative and corporate bodies.

A particular activity is the improvement of the main Conference and Convention Center, with development because of start in 2016.

Riviera Maya has had an exhaustive specialized and political plan to create air access since 2008, through its aircraft fascination program. The program includes standard gatherings with carriers that at present work in Riviera Maya and those in which the nation has a future interest.

This has assisted with creating common comprehension and work towards short, medium, and long haul objectives. Riviera Maya’s travel industry advancement model depends on the standards of maintainability. This is exceptionally huge regarding the nation’s item, market, and generally the travel industry standards. A vital segment of the model is an arrangement of guidelines and affirmation, which is presently being reconsidered (Grilli, Tyllianakis and Turner, 2020).





P4 process of tourism development

Coordination and Linkages with Other Strategies or Planning Processes

As depicted already, various arrangement or technique reports have been created in Riviera Maya that fuses a significant number of the standards of a supportable turn of events. In any case, the immediate linkages between these reports, the maintainable advancement technique (from the last part of the 1980s), and the nearby Agenda 21 cycle are hazy. Joining of Sustainable Development Principlesthe nearby Agenda 21 cycle is organized on four topical territories including climate, creation, social issues, and framework. These topics speak to the structure of “Tables” of investment for the neighborhood Agenda 21 cycle. Its establishment in Agenda 21 suggests that the nearby Agenda 21 is guided by the guideline of addressing the necessities of the present without trading off the capacity of people in the future to address their issues.

LO3 Apply principles of sustainable and responsible tourism management to a chosen case study

P5 impacts of tourism activity

Through in-depth semi-organized meetings and individual perceptions, it has been uncovered that there are qualities of ecotourism and its effect on the climate, just as shortcomings. This specific examination infers that ecotourism accomplishes greater than hurt towards the climate. Moreover, the discoveries feature the executives as an indicator of ecological manageability. Ecotourism in Riviera Maya has various natural qualities including preservation and assurance of land, an overall social agreement among Riviera Mayans that ecological security is a positive venture, ecological training of vacationers that visit and networks living around eco locales, and ecotourism frequently takes into account the network to be associated with insurance of species, protection endeavors, and pay age to keep up the site. At the point when ecotourism is done such that features these qualities, almost certainly, there will be a negligible negative effect on the regular habitat (Amerta, Sara and Bagiada, 2018). A portion of the negative effects ecotourism can have on the climate result from the board not authorizing practical cutoff points and this regularly prompts overdevelopment, contamination, and leaves species at serious risk. At the point when the executives disregard the conveying limit of an objective, the effects are different and expansive. Another shortcoming of ecotourism is the trouble to make all areas of ecotourism eco-accommodating. Counting transportation, food, neighborliness, and waste administration. 33 It has been uncovered that a critical indicator of ecological effects is the kind of the board set up and what their central goal is for the ecotourism objective. If the administration has the vision to keep up the uprightness of the land, fuse the nearby networks into the preservation cycle, instruct vacationers about the land and species, and have natural options (reusing, fertilizing the soil, and so on) advantageously set up for guests, the location is probably going to have a negligible negative effect on the climate. This type of practical administration will have restricts set up so the conveying limit isn’t surpassed. The board types expecting to boost benefits frequently come up short on this vision to limit ecological effects. This may bring about overdevelopment or clear negative effects on the land and species. For instance, a few animal categories are starting to get reliant on travelers for food. All through the meetings, there was an agreement that administration is an essential variable in the manageability of an ecotourism objective.

P6 principles of sustainability implementation

The sustainability principles are recognized as the environmental, economic, and socio-cultural aspect of a tourist destination. There are three dimensions of sustainable tourism development, and it is really important to maintain a balance between the all the dimensions so that a balance between the tourism industry is maintained. The three dimensions or pillars of sustainable tourism development are as follows: –

  1. Environmental aspects: – This aspect or dimension or pillar teaches the optimum utilization of the resources offered by the environment as they play a key role in maintaining the balance between the ecosystem and the complimentary ecological processes. It helps in maintaining and preserving the natural heritage and the biodiversity in the tourist destination.
  2. Economic aspects: – This aspect or dimension or pillar ensures that the economic viability remains for a long-term period. It helps in providing the benefits such as social and economic to all the local economies and the stakeholders. It helps in reducing poverty and providing opportunities to the local communities (Eslami, Khalifah and Han, 2019).
  3. Socio-cultural aspect: – This dimension or aspect or pillar is for maintaining the respect for the authenticity of the cultural heritages and the local socio-cultural communities. It helps in the preservation of the values and customs of the cultural heritage built until now.

The Civil Society Office is liable for the usage of the neighborhood Agenda 21 cycle. In the principal year of usage, financing was given by the Canadian government through the Central American Commission for Environment and Development (CCAD) through the Support for The Enforcement of The Central American Alliance For Sustainable Development, PROJECT No. 910-19257/CCAD/CANADA (Earth Council 2001).

Since November 2000, month to month gatherings have been held to organize and to administer work arrangements accepted by every one of the boards of trustees and by Agenda 21 generally. The topical regions talked about, and settled through the explicitly gauges that were demonstrated, set up, and observed later on in the Agenda 21 cycle, are amazingly expansive.

The activity of the Inter-Institutional High Commission and the Agenda 21 Tables raised government consistency with commitments in the ACOSA. The range of exercises the cycle accepted to affect incorporate the development of eleven water passages, improvement of two medical aid groups/units, 25% consummation of the Cortés City Hospital, the association of thirteen networks to telephone administration, and support of the telephone limit with regards to the entire locale (Earth Council 2001). Moreover, by 2001: “six new populace habitats were currently assembling a public charge net-work; a 45% development was made in the modernization of the wharf in Golfito; the entirety of the assets important to set up another access course to the city of Golfito were granted, and 85% of the street framework reproduction occurring in the district had been finished (Earth Council 2001).”

Regarding correspondence, the Commission connected eleven public organizations that had no earlier conventional ties, accordingly “making a system for activity and activities among every foundation, just as a component to agree among the establishments (Earth Council 2001).” The Commissions First Narrative Report was produced from the Commission to the President of the Republic. This report was then extensively circulated to the networks of the district during the principal visit that the President produced using the Republic to the Region.

It was noticed that this underlying cycle “unmistakably and proficiently made ready for making the institutional duty needed to manage a portion of the central issues distinguished by the networks (Earth Council 2001).” Local pioneers were educated about the difficult circumstances influencing the district, and a lasting space was made at the most elevated political level for “trade of data and investigations of the area’s issues and potential answers for them (Earth Council 2001).”

LO4 Evaluate how sustainable and responsible tourism management has evolved in a variety of destinations worldwide.

P7 Development of sustainability

            In respect to improve sustainability, there are different destinations promoted with popular destination. In this regard, long term trends promoted for Eiffel tower, Hollywood sign, Grand palace Bankok, etc. In order to improve sustainability ecological environment must be established that helps to deal with new place promotion. With the help of implement tourism into planning, there are effectiveness successfully develop to deal with different people.

Around a similar time, the worldwide ecological development was stirring during the 1960s, the Riviera Mayan government was being scrutinized for its natural arrangements or scarcity in that department. Riviera Maya had no compelling natural approaches, which was bringing about boundless deforestation of the open country. Thus, various researchers and tree huggers who had examined and experienced, direct, the fabulous biodiversity and assortment of conditions in the nation started to apply tension on the administration to make more proactive, forceful ecological conservation programs. These equivalent individuals started to campaign different worldwide natural associations, for example, the World Conservation Union (IUCN) and governments to mediate and participate in assisting with securing the climate inside Riviera Maya (Mak, Cheung and Hui, 2017).

At first, the Riviera Mayan government was not extremely responsive. Up until this time, ecological insurance had been a low need for the Riviera Mayan government because of budgetary limitations, and that kept on being the situation regardless of the thorough campaigning endeavors. In any case, when different unfamiliar governments got included and taken steps to slice advancement help to the nation on the off chance that it didn’t execute natural conservation programs, the Riviera Mayan government reacted. In 1970, the legislature authoritatively settled the National Park Service, whose mission it was to solidify characteristic terrains into parks. The initial four public parks were set up somewhere in the range of 1970 and 1971. These parks were made with the express command of protecting Riviera Maya’s biodiversity.

In 1987, during a redesign of the Executive Branch of the legislature, the National Park Service was joined into the recently established Ministry of Environment and Energy. This office was rebuilt in 1990 and got known as the Ministry of Natural Resources, Energy, and Mines (MIRENEM). MIRENEM was made as a reaction to expanding social requests to create institutional rules for the assurance of the nation’s common assets. At long last, in 1995, the advancement of the Environment Organic Law depicted a more explicit part for MIRENEM concerning common asset the board, and it formally turned into the Ministry of Environment and Energy which it is known as today (Bunakov, Zaitseva and Suslova, 2017).

Since the foundation of the initial four parks in 1970, the framework has extended to incorporate more than 70 substances, including around 1,000,000 hectares or 21% of the public domain (Riviera Maya, Selected Protected Areas, Source: Boza, 1998; Rovinski, 1991; and Carey and Jones, 1993. Taken from Ecotourism in the Less Developed World by D. B. Weaver). Inside this framework, the degree of conservation varies, with a little more than one-half assigned as totally secured public parks, natural stores, and public untamed life asylums. The rest is included backwoods holds and defensive zones, which oblige a restricted measure of ambling and other extractive exercises (Nowacki, Kowalczyk-Anioł and Awedyk, 2018).

Since its creation, one of MINAEs essential destinations has been the combination of the protection zones into a more composed framework, to encourage better administration of those regions. Keeping that in mind, MINAE has set up the National System of Conservation Areas (System National de Areas de Conservation SINAC) which is a decentralized and participatory government office that collects MINAEs obligations concerning ensured wild grounds, untamed life, and forested territories. since generally objective is to plan and complete the cycles essential for accomplishing reasonable administration of the nation’s assets. To help accomplish that objective, SINAC has set up eleven preservation zones, or regional units which are overseen, on a fundamental level, under a similar arrangement of methodologies (allude to MIRENEM, Areas of Conservation, Source: www.inbio.ac.cr 1998). These are authoritative regions where private and government exercises meet up around issues, for example, the utilization and protection of common assets, while maintainable improvement choices are looked for as a feature of a cooperative exertion with the populace of Riviera Maya.

From the production of the initial four public parks in 1970 to the foundation of more than seventy parks in the mid-1990s, Riviera Maya has come a significant long path concerning ecological conservation. The administration’s latest managerial endeavor, SINAC, is simply additional proof of the advancement the nation has made (Ziyadin, Borodin and Pshembayeva, 2019).


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